Privacy Policy

Last Updated: July 20, 2025

This Privacy Policy describes how Revalate Inc. ("Revalate," "we," "us," or "our") collects, uses, stores, shares, and protects personal information ("Personal Information") from users ("you", "your", "Customer", or "User") of the Revalate AI Studio application, platform, websites, products, and related services (the "Service" or "Services").

By accessing or using the Service, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with any part of this Policy, please do not use the Service.

1. Information We Collect

We collect the following types of information in connection with your use of the Service:

1.1. Information You Provide

• Account Information: When you register, we collect business name, contact details, email address, job title, company details, and account credentials.
• Profile Information: You may optionally provide additional information, such as a profile photo or company logo.
• Payment Information: Payment details (e.g., credit card information, billing address) are collected and processed securely by Stripe or another payment processor; Revalate does not store full payment card numbers.
• User Content: Any documents, files, images, notes, or data uploaded or generated while using the Service.
• Support Communications: Information you provide when you contact customer support.

1.2. Information We Collect Automatically

• Usage Data: Information about your interactions with the Service, such as pages visited, features used, actions taken, access times, and referring URLs.
• Device & Log Data: IP address, browser type, device type, operating system, and device identifiers.
• Cookies & Tracking Technologies: We use cookies and similar technologies to provide, secure, and improve our Service, remember preferences, and analyze usage.

1.3. Information from Third Parties

• Third-Party Integrations: If you choose to sign in or connect your account through a third-party authentication provider (such as Google, Microsoft, QuickBooks, Bluebeam, etc.), we will receive certain information from that provider, such as your name, email address, and profile information, as permitted by your settings with that provider. The information we receive is used to create or link your Revalate account and to provide seamless authentication. Your relationship with the third-party provider is governed by their own privacy policy and terms of use. We recommend reviewing the privacy policies of any authentication providers you choose to use.

2. How We Use Information

We use Personal Information to:

• Provide, operate, and improve the Service;
• Authenticate users and secure accounts;
• Process transactions and manage subscriptions;
• Communicate with you about your account, updates, and support requests;
• Analyze usage, troubleshoot issues, and enhance user experience;
• Send administrative notifications and marketing communications (you may opt out at any time);
• Comply with legal obligations and enforce our User Agreement.

3. How We Share Information

We may share your information as follows:

• Service Providers: With trusted vendors and service providers who assist in operating our Service, including hosting, payment processing, analytics, customer support, and integrations (e.g., OpenAI, Stripe, QuickBooks).
• Third-Party Integrations: If you choose to connect third-party services, information may be shared with those services as necessary.
• Legal Compliance: To comply with laws, regulations, legal processes, or governmental requests; to enforce our Terms; or to protect rights, property, and safety.
• Business Transfers: In connection with a merger, acquisition, financing, sale, or transfer of all or part of our business.
• With Consent: With third parties when you provide your consent or direct us to share information.

We do not sell your Personal Information.

4. Data Retention

We retain your Personal Information as long as your account is active or as needed to provide the Service. After account closure, we may retain information for up to 90 days for backup, audit, or legal purposes unless a longer period is required by law. You may request deletion of your information by contacting [email protected].

5. Data Security

We implement industry-standard security measures to protect your Personal Information, including encryption, secure servers, access controls, and regular security assessments. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. International Data Transfers

Your information may be transferred to, processed, and stored in countries outside your jurisdiction, including Canada and the United States. We take appropriate steps to ensure that your data receives adequate protection as required by applicable law.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or update your Personal Information;
• Request deletion of your Personal Information;
• Object to or restrict certain processing;
• Withdraw consent where processing is based on consent;
• Data portability, where technically feasible.

To exercise these rights, please contact [email protected]. We will respond to your request in accordance with applicable law.

8. Children's Privacy

The Service is intended for business use only and is not directed to individuals under the age of 18. We do not knowingly collect Personal Information from children under 18. If you believe we have collected such information, please contact us so we can take appropriate action.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated by posting an updated policy on our website or by email. Your continued use of the Service after such changes constitutes your acceptance of the revised Policy.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

Revalate Inc.
Email: [email protected]
Address: Toronto, Ontario, Canada